The benefit of learning together with your friend is that you keep each other accountable and have meaningful discussions about what you're learning.

Courtlyn
Promotion and Events SpecialistDecember 7, 2023
6 weeks, online
3-5 hours per week
US$2,495 and get US$250 off with a referral
Our participants tell us that taking this program together with their colleagues helps to share common language and accelerate impact.
We hope you find the same. Special pricing is available for groups.
The benefit of learning together with your friend is that you keep each other accountable and have meaningful discussions about what you're learning.
Courtlyn
Promotion and Events SpecialistThe fast-paced, high-stress environment presents unique healthcare communication challenges for leaders. Communication breakdowns can occur at any stage of the care process, often due to frequent interruptions or misunderstandings between healthcare staff and patients and their families. The consequences of inadequate communication can be dire, even contributing to in-hospital deaths, fragmented care, operational inefficiencies and subpar staff performance. Effective communication across all stages can lead to better care planning and improved patient care.
The six-week Communication Strategies for Healthcare Leaders course offers a valuable opportunity to build core leadership capabilities beyond business acumen. The immersive learning journey emphasizes rational and emotional competencies as well as collaboration and conflict resolution, enabling you to gain a competitive edge in leadership roles. Through innovative frameworks, real-world case studies, insights from industry experts, and peer discussions, you will hone your communication to drive a positive impact and establish an influential executive presence for improved patient outcomes.
This course is ideal for you, if you are a:
The learning journey will benefit you the most, if you are a:
The course will help you:
“The healthcare culture is driven by a mindset that deeply values growth, knowledge, and action to enhance patient care. Fragmented care occurs when there is a disconnect in the communication strategies between healthcare staff, patients, and other stakeholders. The Communication Strategies for Healthcare Leaders course is designed to provide healthcare professionals with effective strategies and frameworks needed to navigate organizational complexity and interpersonal communication challenges.”
— Roderick W. Gilkey, PhD
Professor of Psychiatry and Behavioral Sciences, School of Medicine; Emeritus Professor in the Practice of Organization & Management, Goizueta Business School
Expert Faculty
Participate in a course that is designed by an award-winning expert in psychiatry, neuroimaging, and business management.
Industry Examples
Acquire a deeper understanding of the concepts covered in each module through real-life healthcare industry scenarios.
Self-Paced Learning
Access recorded sessions that provide the flexibility to learn at your own pace with a weekly commitment of three to five hours.
Frameworks and Tools
Gain multiple frameworks and tools to help craft your communication strategies, including a proprietary framework for creating highly effective work environments.
Self-Assessments
Introspect to identify your strengths and weaknesses as a leader using a variety of self-assessment exercises in the modules.
Hands-On Learning
Practice course learnings through assignments and discussions that will accelerate your ability to integrate the learnings in your professional role.
Case Studies
Explore case studies of prominent leaders that demonstrate the impact and importance of successful communication strategies.
Capstone Project
Work on a capstone project to refine your skills by applying course learnings to a communication challenge in your organization for immediate on-the-job impact.
Guest Interviews
Gain insights into communication and conflict resolution from industry experts who share their extensive experience in the field.
The comprehensive curriculum will help you develop core leadership capabilities beyond business acumen to tackle communication challenges you may encounter often.
Explore personality traits and their impacts on communication and leadership approaches and examine different leadership styles to get results. Navigate the challenges of gaining credibility, authority, and influence in the healthcare environment. Develop your own personal leadership style and understand the derailment factors that affect effective leadership.
Understand emotional intelligence to cultivate self-awareness and hone your communication style for more authentic interactions and improved outcomes. Understand the cognitive and emotional competencies important for healthcare leadership, and build rational, emotional and interpersonal skills to enhance your leadership communication.
Discover the importance of receptive communication and effective listening to influence teams and successfully implement strategic change. Understand the nuances of solving complex problems in healthcare. Explore the key indicators of emotional literacy, and develop your own emotional intelligence needed for effective leadership.
Create a harmonious work environment through integrating ideas, recognizing and addressing seemingly contradictory situations, and developing a diagnostic mind.
Delve further into tools and strategies for communicating through conflict and achieving a positive resolution by navigating organizational complexity and fostering change. Explore how to modify your personal leadership and negotiation style for greater impact, engagement, and productivity in the workplace.
Integrate learnings from previous modules to encourage open and candid communication, reduce workplace stress, and cultivate a highly effective environment for teams. Learn how to manage stress triggers in the workplace and create supporting and encouraging work environments to build on individual and team potential.
Explore personality traits and their impacts on communication and leadership approaches and examine different leadership styles to get results. Navigate the challenges of gaining credibility, authority, and influence in the healthcare environment. Develop your own personal leadership style and understand the derailment factors that affect effective leadership.
Create a harmonious work environment through integrating ideas, recognizing and addressing seemingly contradictory situations, and developing a diagnostic mind.
Understand emotional intelligence to cultivate self-awareness and hone your communication style for more authentic interactions and improved outcomes. Understand the cognitive and emotional competencies important for healthcare leadership, and build rational, emotional and interpersonal skills to enhance your leadership communication.
Delve further into tools and strategies for communicating through conflict and achieving a positive resolution by navigating organizational complexity and fostering change. Explore how to modify your personal leadership and negotiation style for greater impact, engagement, and productivity in the workplace.
Discover the importance of receptive communication and effective listening to influence teams and successfully implement strategic change. Understand the nuances of solving complex problems in healthcare. Explore the key indicators of emotional literacy, and develop your own emotional intelligence needed for effective leadership.
Integrate learnings from previous modules to encourage open and candid communication, reduce workplace stress, and cultivate a highly effective environment for teams. Learn how to manage stress triggers in the workplace and create supporting and encouraging work environments to build on individual and team potential.
The important tools and resources are aimed at developing the competencies necessary for developing communication strategies and effective leadership in healthcare.
Upon successful completion of the course, participants will be awarded a verified digital certificate by Emory Executive Education. The certificate will be a recognition of your achievement in completing the Communication Strategies for Healthcare Leaders course.
Flexible payment options available.